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Delivery Information

We dispatch all orders (within Great Britain) using an overnight courier service*. However due to the seasonal volumes we are unable to guarantee a next day delivery service.

Standard Delivery Details – £5.99 for all orders under £90*

We aim to deliver all orders in 5-7 working days. To enable us to achieve this we will require all engraving information within 48 hours after the order date. We hold huge stocks, but on occasion some items will be out of stock which may delay delivery. If this is the case you will be notified immediately. Please note during busy periods some basic self-assembly may be required.

Express Delivery Details

We aim to deliver all express delivery orders in 3 to 5 working days. To enable us to achieve this we require all engraving details within 12 hours of the order being completed online. We hold huge stocks, but on occasion, some items will be out of stock which may delay delivery. If this is the case you will be notified immediately. Please note during busy periods some basic self-assembly may be required.

European Delivery Details

If you are having your trophies delivered on our European delivery service please note that the price quoted is based on your order fitting into 1 x 10kg box. If your trophies need us to use additional boxes or a pallet we will contact you to discuss delivery methods.

Delivery times vary depending on the country you are in but we aim for you to receive your order within 15 working days. If your order is more urgent than this then please email us as we can discuss using an express delivery service.

Customs policies vary from country to country. All applicable fees, taxes and duties are your responsibility.

How will your Trophies be Delivered?

We will use Fedex or DPD to deliver your awards to you. Both these carriers have online tracking systems which allow us to track your parcel every step of the way. Both will require someone to be in at the delivery address and will require a signature to confirm receipt. All deliveries are made between Monday and Friday between 8am – 5pm. You will be left a card by the carrier company if you are not in to take the delivery. This card will give you details on how you can re arrange the delivery or where you can collect the parcel from.

Morning and Saturday deliveries are available on special request but will be liable to a surcharge. To arrange a morning delivery or Saturday delivery please call 01622 738711 or email [email protected] before placing your order.

All the delivery information above is only applicable on orders placed through our website, orders placed outside of the website may incur different delivery charges.

*Some postcode areas will incur a delivery surcharge due to their location. Overnight service is not available in some areas. We will contact you if either of these details affect your order.

× FREE engraving on all our Trophies, Cups, Glass & Crystal

FREE engraving on all our Trophies, Cups, Glass & Crystal

We offer FREE engraving/personalisation on all our Trophies, Cups, Glass & Crystal. All our prices include up to 50 characters free on all trophies and include free LOGO engraving and text on all our glass and crystal plaques and Tableware. Free LOGO engraving and text is also available on all our Nickel and Silver plated cup ranges.

Please note that depending on how busy we are at certain points of the year we may decide not to engrave your text and instead will print your engraving onto the plate. Reference to the below image, the top two plates are machine engraved, whereas the bottom two are sublimate printed. **If you wish to have your plate either physically engraved or printed then please specify this on the order notes at the checkout.**

Remember all trophies come with a free generic centre to match the sport the trophy is for. If you would like your trophies to come with your own club badge please visit our bespoke centres page.

How we engrave your awards:

  • All trophies will come with an engraved or sublimated metal plate
  • Silver and Nickel plated cups can come with your own logo and wording engraved onto the body of the cup
  • All Tableware, glass and crystal plaques can come with your own logo and wording engraved into the glass.
Artwork requirements for glass and cup engraving

Please note that if you require a logo on any glass or crystal award we require your logo sent to us in a high resolution BLACK & WHITE jpeg via email. We cannot engrave coloured logo's onto glass or grey scaled images, they must be pure black and white. If you do not have artwork in this 'ready to go' format then we can re draw the artwork but there will be an additional charge.

Artwork Proofing 

We will supply a proof for your approval free of charge. If required, you can amend your proof twice, free of charge. Any additional amends thereafter will be charged at £9.99 incl. VAT each. Payment must be received before your goods are despatched. Any artwork/ proofing errors on our part will not be chargeable.

We will email your artwork proof before production begins. Please respond to your proof within 24 hours upon receipt. Proofs that are not approved/responded to in writing within 24 hours may incur a delay to your delivery date. If your order has a time critical delivery deadline, please ensure you communicate in your email response, and we will endeavour to achieve this for you.

Approval of the artwork proof is your final acceptance to proceed. Aford Awards will not be responsible for costs related to incorrect engraving or printing. The customer will be liable for all costs, including product, delivery and engraving or printing.

Orders cancelled after a proof has been submitted will be charged at £9.99 incl. VAT to cover artwork costs.

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Our price Promise

We check our prices every day so we are confident we have the lowest prices anywhere in the Awards market. If however you do find one of our awards available for cheaper elsewhere please let us know by calling our office on 01622 738711 or by emailing us, telling us the product code and where you have seen it cheaper. We will then not only match the price, but we'll beat it by 5%.

Our Quantity Discounts Explained

We like to offer discounts in proportion to the quantity of products you buy and this is resembled in our quantity discounts. On the majority of our products if you order;

  • 1 to 4 items you will be receiving approximately 5 to 10% discount from RRP.
  • 5 or more products you will be receiving 15 to 25% discount from RRP
  • 20 or more products you will be receiving between 25% to 40% discount from RRP.
  • 50 or more products you will be receiving over 40% discount from RRP.

PLEASE NOTE If you are ordering more than 20 items which are not all the same product or your order is likely to be over £500 then please call us on 01622 738711 or email us and we can give you a special quote.

Remember all our prices include personalisation and FREE delivery if you spend over £90.

*Price match and Price beat guarantee only available for matching products with identical additions. Proof of a lower price will be required and the lower price needs to have been found within 7 days of the price match request.

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Next Working Day Delivery

Aford Awards are pleased to offer a range of personalised products for Next Working Day Delivery.

Providing the items in your basket are marked eligible for Next Working Day Delivery, and your order is placed before 12 noon, we will engrave and despatch your items for delivery the following working day. Please select the Next Working Day option for £14.99 at checkout. Aford will guarantee to despatch the order the same working day via DPD or FedEx but cannot be held liable for delivery delays that are out of our control.

Please click here to view our range of Next Day Delivery Trophies & Medals: https://www.afordawards.co.uk/next-day-delivery.html

Customer Testimonials

Below are testimonials from a few of our many satisfied customers:

"Nothing but excellent service from Aford. The people who work the phones and emails are always extremely polite and go above and beyond the level of customer service one normally would expect."
Laurie - April 2019

"We left it late to order our trophies and Afordawards really stepped up for us!! Ordered on Monday and delivered on Friday. Superb quality trophies. Great communication."
Lin Gibbs - February 2019

"Ordered some medals for my son’s birthday event. Honestly thought I’d left it a bit late but they were delivered in good time and the quality was even better than expected. Would definitely recommend.
Tiny - January 2019

"Excellent service! There's a very wide range of trophies and options to choose from, ordering is very easy and prices are extremely reasonable. I received my order for three engraved trophies within five days of ordering and am delighted with them.
Robert - November 2018

"Fantastic service! High quality trophies at an amazing price. I will have some very happy netballers at our awards evening. Thank you! :)"
Rebekah Talbot - November 2018

"Ordered through web site, very easy to use, got a call following day to confirm wording on trophies, delivery on time, very good service.
Jackie - September 2018

"I am delighted with my order and quick turn around. It was truly better than I ever imagined thank you all so much. If ever I need a similar item I will definately be back and would be 100 per cent happy to recommend you via word of mouth. EXCELLENT"
Sheila - August 2018

"Nothing but excellent service from Aford. The people who work the phones and emails are always extremely polite and go above and beyond the level of customer service one normally would expect."
Laurie - April 2019

"We left it late to order our trophies and Afordawards really stepped up for us!! Ordered on Monday and delivered on Friday. Superb quality trophies. Great communication."
Lin Gibbs - February 2019

Hi Zoe,

received the trophies today as you said. very pleased with them. Thank you.

Kindest regards Derek

Derek Lym town fc - May 2015

Hi Zoe,

I just wanted to drop you an email to say thank you very much for the trophies.

We are very pleased with them. Our kids will be delighted no doubt.

Thanks again, and no doubt we'll be using you again next season.

West Bank Bears U7s Coach

John S - October 2014

Hi Zoe,

Yes got it everything is brilliant great service again looking forward to placing my order for next year again thanks for all your help excellent :-D

Darren P - October 2014

Hi Zoe, Thanks the trophies have just arrived and they are excellent. Kind regards John

John G - September 2014

Dear Aford Awards Team,

I would just like to thank you for the great awards I received today. They were delivered exactly when they said they would be, lovely quality and engraving looks good.

Thank you very much,

Amanda

- August 2014

Hiya Zoe,

just received my parcel I'm so happy with it.thank you.he's going to love it :)

Kellie - August 2014

Hello Zoe

Order received and our thanks. Super job, lovely glass. Aford Awards at their best.

Margaret Parkes MSCC - July 2014

Hi Zoe, trophies received yesterday and they are perfect so thank you very much. I will have another order for our 2 next events for you next week but they are only for September and October but maybe if I get them sooner rather than later, it may be better. I will be in touch next week or the week after.

Carol Schoultz - July 2014


Hi Zoe,

Many thanks for all your help, again.

All received, everything looks great!

Service fantastic as always!

Many thanks

Kindest regards

Jo

jo - July 2014

Received the outstanding trophies yesterday & everything is fine. Thank you all once again for your services – will highly recommend aford awards & looking forward to dealing with you again in the near future.

Cheers, Carl Edwards AFC Glais

- July 2014

Just wanted to say thank you for our medals and ribbon. They are really good quality and we are extremely pleased with them! Exactly what we wanted. Fabulous service and good delivery, would definitely recommend you!

Thanks - apologies couldn't see anywhere to leave feedback so thought best to email.

Kind regards

Lisa Jones - July 2014

Hi Zoe It arrived yesterday & is perfect. Thank you for all your help. Regards. Lorna

Lorna - June 2014

Hi Zoe

Thank you so much for getting the cup engraved for me, it looks lovely, just how I wanted it done.

Thanks once again, awards evening will be coming around again soon I am sure, I expect to be in touch in the new school year.

Corinne

Corinne - June 2014

Hi Zoe,

Just a quick note to confirm that the order was all present and correct.

I'd also like to mention how pleased we are at the quality of both the awards themselves and the customer service we have received from Aford awards. We will be back to order from you next year!

Regards, Matthew

Matthew Clarke - May 2014

Hi Zoe,

Thank you for the lovely trophies. They arrived in perfect time and were well received. Speak again next year with hopefully a little more notice.

Regards,

Charlie Kaufman FSWPP Hon. - May 2014

Hi Zoe,

Thanks for the fantastic service and trophies, great to do business with you and I will be returning next year with all the kids team trophies too.

Kind regards,

Tan

- May 2014

HI Zoe,

Just to let you know that I have received the trophies and they are great. Very nice delivery guy as well! I shall know where to come next time we need any trophies as the service, products and prices are all excellent.

Many thanks Nikki

- May 2014

Hi Zoe,

hi Zoe,

Thank you for this. I have just had a mail to say that the delivery will be between 13.46 and 14.46 which is marvellous as I wasn't expecting a time. I shall of course be in before and after these times as I know that deliveries are not an exact science due to road works, traffic etc but at least I can nip to the tip now!

Kind regards and thank you for all of your help.

Nikki

- May 2014