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Delivery Information

We dispatch all orders (within Great Britain) using an overnight courier service*. However due to the seasonal volumes we are unable to guarantee a next day delivery service.

Standard Delivery Details – £5.99 for all orders under £90*

We aim to deliver all orders in 5-7 working days. To enable us to achieve this we will require all engraving information within 48 hours after the order date. We hold huge stocks, but on occasion some items will be out of stock which may delay delivery. If this is the case you will be notified immediately. Please note during busy periods some basic self-assembly may be required.

Express Delivery Details

We aim to deliver all express delivery orders in 3 to 5 working days. To enable us to achieve this we require all engraving details within 12 hours of the order being completed online. We hold huge stocks, but on occasion, some items will be out of stock which may delay delivery. If this is the case you will be notified immediately. Please note during busy periods some basic self-assembly may be required.

European Delivery Details

If you are having your trophies delivered on our European delivery service please note that the price quoted is based on your order fitting into 1 x 10kg box. If your trophies need us to use additional boxes or a pallet we will contact you to discuss delivery methods.

Delivery times vary depending on the country you are in but we aim for you to receive your order within 15 working days. If your order is more urgent than this then please email us as we can discuss using an express delivery service.

Customs policies vary from country to country. All applicable fees, taxes and duties are your responsibility.

How will your Trophies be Delivered?

We will use Fedex or DPD to deliver your awards to you. Both these carriers have online tracking systems which allow us to track your parcel every step of the way. Both will require someone to be in at the delivery address and will require a signature to confirm receipt. All deliveries are made between Monday and Friday between 8am – 5pm. You will be left a card by the carrier company if you are not in to take the delivery. This card will give you details on how you can re arrange the delivery or where you can collect the parcel from.

Morning and Saturday deliveries are available on special request but will be liable to a surcharge. To arrange a morning delivery or Saturday delivery please call 01622 738711 or email [email protected] before placing your order.

All the delivery information above is only applicable on orders placed through our website, orders placed outside of the website may incur different delivery charges.

*Some postcode areas will incur a delivery surcharge due to their location. Overnight service is not available in some areas. We will contact you if either of these details affect your order.

× FREE engraving on all our Trophies, Cups, Glass & Crystal

FREE engraving on all our Trophies, Cups, Glass & Crystal

We offer FREE engraving/personalisation on all our Trophies, Cups, Glass & Crystal. All our prices include up to 50 characters free on all trophies and include free LOGO engraving and text on all our glass and crystal plaques and Tableware. Free LOGO engraving and text is also available on all our Nickel and Silver plated cup ranges.

Please note that depending on how busy we are at certain points of the year we may decide not to engrave your text and instead will print your engraving onto the plate. Reference to the below image, the top two plates are machine engraved, whereas the bottom two are sublimate printed. **If you wish to have your plate either physically engraved or printed then please specify this on the order notes at the checkout.**

Remember all trophies come with a free generic centre to match the sport the trophy is for. If you would like your trophies to come with your own club badge please visit our bespoke centres page.

How we engrave your awards:

  • All trophies will come with an engraved or sublimated metal plate
  • Silver and Nickel plated cups can come with your own logo and wording engraved onto the body of the cup
  • All Tableware, glass and crystal plaques can come with your own logo and wording engraved into the glass.
Artwork requirements for glass and cup engraving

Please note that if you require a logo on any glass or crystal award we require your logo sent to us in a high resolution BLACK & WHITE jpeg via email. We cannot engrave coloured logo's onto glass or grey scaled images, they must be pure black and white. If you do not have artwork in this 'ready to go' format then we can re draw the artwork but there will be an additional charge.

Artwork Proofing 

We will supply a proof for your approval free of charge. If required, you can amend your proof twice, free of charge. Any additional amends thereafter will be charged at £9.99 incl. VAT each. Payment must be received before your goods are despatched. Any artwork/ proofing errors on our part will not be chargeable.

We will email your artwork proof before production begins. Please respond to your proof within 24 hours upon receipt. Proofs that are not approved/responded to in writing within 24 hours may incur a delay to your delivery date. If your order has a time critical delivery deadline, please ensure you communicate in your email response, and we will endeavour to achieve this for you.

Approval of the artwork proof is your final acceptance to proceed. Aford Awards will not be responsible for costs related to incorrect engraving or printing. The customer will be liable for all costs, including product, delivery and engraving or printing.

Orders cancelled after a proof has been submitted will be charged at £9.99 incl. VAT to cover artwork costs.

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Our price Promise

We check our prices every day so we are confident we have the lowest prices anywhere in the Awards market. If however you do find one of our awards available for cheaper elsewhere please let us know by calling our office on 01622 738711 or by emailing us, telling us the product code and where you have seen it cheaper. We will then not only match the price, but we'll beat it by 5%.

Our Quantity Discounts Explained

We like to offer discounts in proportion to the quantity of products you buy and this is resembled in our quantity discounts. On the majority of our products if you order;

  • 1 to 4 items you will be receiving approximately 5 to 10% discount from RRP.
  • 5 or more products you will be receiving 15 to 25% discount from RRP
  • 20 or more products you will be receiving between 25% to 40% discount from RRP.
  • 50 or more products you will be receiving over 40% discount from RRP.

PLEASE NOTE If you are ordering more than 20 items which are not all the same product or your order is likely to be over £500 then please call us on 01622 738711 or email us and we can give you a special quote.

Remember all our prices include personalisation and FREE delivery if you spend over £90.

*Price match and Price beat guarantee only available for matching products with identical additions. Proof of a lower price will be required and the lower price needs to have been found within 7 days of the price match request.

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Next Working Day Delivery

Aford Awards are pleased to offer a range of personalised products for Next Working Day Delivery.

Providing the items in your basket are marked eligible for Next Working Day Delivery, and your order is placed before 12 noon, we will engrave and despatch your items for delivery the following working day. Please select the Next Working Day option for £14.99 at checkout. Aford will guarantee to despatch the order the same working day via DPD or FedEx but cannot be held liable for delivery delays that are out of our control.

Please click here to view our range of Next Day Delivery Trophies & Medals: https://www.afordawards.co.uk/next-day-delivery.html

The Aford Awards Team

Paul
Managing Director
Paul is new to the role of Managing Director at Aford Awards. Paul overlooks all aspects of Aford Awards and having worked in the financial sector for years, he is keen to cement Aford Awards as one of the largest trophy retailers in the UK.
Rob
Sales & Marketing Director
Rob, having been with the company for several years, has a position on the board of directors. He heads up our business development, including looking at new business opportunities, increasing sales and also helping with the overall marketing of the business. Outside of Aford Awards, Rob has a passion for playing bass and playing bowls for Kent.
Lorraine
General Manager
Lorraine is part of the Senior Management team at Aford Awards and helps oversee all processes within the company with a particular focus on HR, finance and health and safety. Lorraine brings a wealth of experience from her previous roles within larger corporations.
Steve V
Workshop Supervisor
Steve has been with the company for over ten years and is a vital member of the team; his organisational skills and calmness under pressure are his greatest attributes.  In his spare time he loves listening to Taylor Swift and watching Impractical Jokers!
Matt
Warehouse Manager
Matt is in charge of all incoming stock and will be in contact with all suppliers, arranging shipments and returns. He will update our stock system regularly and maintain our very busy warehouse. Matt will also help maintain our website by updating information and adding new products.
Eloise
Customer Relations Manager
Eloise runs our sales office.  She has worked for the company for over six years, processing orders, invoices and dealing with customer queries over the phone. In her spare time she likes to travel to exotic locations.
Jay
Personalisation Manager
Jay is in charge of all of our engraving departments. You'll liaise with his department when you order an item to be laser or rotary engraved. You will receive a proof of your logo/artwork before Jay’s team will begin the engraving process. He can also colour print onto glass. 
Steve F
Engraving Team Supervisor
Steve has brought a huge amount of experience into our dedicated engraving department. He is able to laser, sand blast and rotary engrave and has been engraving for over 20 years.
Jon
Key Account Consultant
Jon, son of Aford Awards founder and ex-pro footballer Andy Ford, has been with the company for over fifteen years. Jon manages account customers who have been with Aford Awards since the company’s beginning.
Pauline
Accounts Administrator
Pauline is our accounts administrator. She assists Lorraine in our finance department and never says no to a cup of Coffee!
Katie
Customer Relations Supervisor
Katie works in our sales office and will help Eloise with all sales administrative tasks. Katie will process orders, answer customer queries and help in the showroom when required.

Georgia
Sales Administrator
Georgia works in our sales office. She will help with all aspects of administration, including, processing orders, answering customer queries and helping in the showroom when required.

Francesca
Sales Administrator
Francesca is a new member or our team. She works in our sales office and will help with all aspects of administration. Francesca will process orders, answer customer queries and help in the showroom when required.

Erin
Sales Administrator
Erin is the newest member of our team. She works in our sales office and will help with all aspects of administration, including, processing orders, answering customer queries and helping in the showroom when required.
Mike
Workshop Manager
Mike runs the Workshop, overseeing all day to day tasks including building and packing trophies, quality check and dispatch. Mike is a huge football fan and has a season ticket for Crystal Palace.
John S
Workshop Assistant
John assists our workshop manager with building and quality checking all of our products. He will also help pack and dispatch customers orders.
John B
Workshop Assistant
John will help the various departments on a day to day basis. He will help the workshop and engraving departments in order to meet our deadlines.

Keaton
Warehouse Controller
Keaton will help with all warehouse processes but will mainly take charge of large incoming orders. He can also help other departments when needed, in order for all deadlines to be met.

Zoe
Sublimation Printing Team Leader
Zoe works with the engraving team and specialises in the sublimation printing. She will also help with other engraving processes such as rotary engraving and laser engraving.
Chris
Workshop Supervisor
Chris will help the Workshop Manager with all day to day tasks including building and packing trophies, quality check and dispatch. Chris loves sport and has even been an Olympic torch bearer.
Dan
Laser Engraving Specialist
Dan will assist Jay in the laser department. He will prepare items for the lasering procedure as well as laser glass awards once artwork has been approved.
Frazer
Stock Picker
Frazer will be responsible for picking all items for orders and bringing them to the workshop. This is a very important role and helps the workshop run smoothly.
Dylan
Workshop Assistant
Dylan works in the workshop and helps the manager and supervisor in assembling and dispatching all orders. He will also help other departments when needed.
Tom
Engraving Assistant
Tom specialises in rotary engraving and will help Steve F in all aspects of the engraving department. Tom will also help in other departments when required.