We dispatch all orders (within Great Britain) using an overnight courier service*. However due to the seasonal volumes we are unable to guarantee a next day delivery service.
Standard Delivery Details – £5.99 for all orders under £90*
We aim to deliver all orders in 5-7 working days. To enable us to achieve this we will require all engraving information within 48 hours after the order date. We hold huge stocks, but on occasion some items will be out of stock which may delay delivery. If this is the case you will be notified immediately. Please note during busy periods some basic self-assembly may be required.
Express Delivery Details
We aim to deliver all express delivery orders in 3 to 5 working days. To enable us to achieve this we require all engraving details within 12 hours of the order being completed online. We hold huge stocks, but on occasion, some items will be out of stock which may delay delivery. If this is the case you will be notified immediately. Please note during busy periods some basic self-assembly may be required.
European Delivery Details
If you are having your trophies delivered on our European delivery service please note that the price quoted is based on your order fitting into 1 x 10kg box. If your trophies need us to use additional boxes or a pallet we will contact you to discuss delivery methods.
Delivery times vary depending on the country you are in but we aim for you to receive your order within 15 working days. If your order is more urgent than this then please email us as we can discuss using an express delivery service.
Please note that all Duties & Charges are payable to the recipient of the awards. These charges will not be paid by Aford Awards.
How will your Trophies be Delivered?
We will use Fedex or DPD to deliver your awards to you. Both these carriers have online tracking systems which allow us to track your parcel every step of the way. Both will require someone to be in at the delivery address and will require a signature to confirm receipt. All deliveries are made between Monday and Friday between 8am – 5pm. You will be left a card by the carrier company if you are not in to take the delivery. This card will give you details on how you can re arrange the delivery or where you can collect the parcel from.
Morning and Saturday deliveries are available on special request but will be liable to a surcharge. To arrange a morning delivery or Saturday delivery please call 01622 738711 or email [email protected] before placing your order.
All the delivery information above is only applicable on orders placed through our website, orders placed outside of the website may incur different delivery charges.
*Some postcode areas will incur a delivery surcharge due to their location. Overnight service is not available in some areas. We will contact you if either of these details affect your order.
FREE engraving on all our Trophies, Cups, Glass & Crystal
We offer FREE engraving/personalisation on all our Trophies, Cups, Glass & Crystal. All our prices include up to 50 characters free on all trophies and include free LOGO engraving and text on all our glass and crystal plaques and Tableware. Free LOGO engraving and text is also available on all our Nickel and Silver plated cup ranges.
Please note that depending on how busy we are at certain points of the year we may decide not to engrave your text and instead will print your engraving onto the plate. Reference to the below image, the top two plates are machine engraved, whereas the bottom two are sublimate printed. **If you wish to have your plate either physically engraved or printed then please specify this on the order notes at the checkout.**
Remember all trophies come with a free generic centre to match the sport the trophy is for. If you would like your trophies to come with your own club badge please visit our bespoke centres page.
How we engrave your awards:
All trophies will come with an engraved or sublimated metal plate
Silver and Nickel plated cups can come with your own logo and wording engraved onto the body of the cup
All Tableware, glass and crystal plaques can come with your own logo and wording engraved into the glass.
Artwork requirements for glass and cup engraving
Please note that if you require a logo on any glass or crystal award we require your logo sent to us in a high resolution BLACK & WHITE jpeg via email. We cannot engrave coloured logo's onto glass or grey scaled images, they must be pure black and white. If you do not have artwork in this 'ready to go' format then we can re draw the artwork but there will be an additional charge.
For all glass engraving we will provide one proof of artwork FREE of charge. Any additional proof's will be charged at an additional £5.99 including VAT.
Please note that if you are ordering over 50 of one type of trophy and require individual names on each there is an additional surcharge of 50p per trophy.
We check our prices every day so we are confident we have the lowest prices anywhere in the Awards market. If however you do find one of our awards available for cheaper elsewhere please let us know by calling our office on 01622 738711 or by emailing us, telling us the product code and where you have seen it cheaper. We will then not only match the price, but we'll beat it by 5%.
Our Quantity Discounts Explained
We like to offer discounts in proportion to the quantity of products you buy and this is resembled in our quantity discounts. On the majority of our products if you order;
1 to 4 items you will be receiving approximately 5 to 10% discount from RRP.
5 or more products you will be receiving 15 to 25% discount from RRP
20 or more products you will be receiving between 25% to 40% discount from RRP.
50 or more products you will be receiving over 40% discount from RRP.
PLEASE NOTE If you are ordering more than 20 items which are not all the same product or your order is likely to be over £500 then please call us on 01622 738711 or email us and we can give you a special quote.
Remember all our prices include personalisation and FREE delivery if you spend over £90.
*Price match and Price beat guarantee only available for matching products with identical additions. Proof of a lower price will be required and the lower price needs to have been found within 7 days of the price match request.
Jon, son of Aford Awards founder and ex-pro footballer Andy Ford, has been with the company for over twelve years. Jon manages all aspects of Aford Awards and has helped grow the business into one of the leading engravers in the UK.
Showroom & Engraving Manager
Thomas is the longest standing employee with Aford Awards. He was Andy's first member of staff over 30 years ago and has a wealth of experience within the engraving trade. Thomas is the showroom manager and a true expert in the field of engraving.
Steve has been with the company for over ten years and is a vital member of the team; his organisational skills and calmness under pressure are his greatest attributes. Through this, Steve has become workshop manager. In his spare time he loves listening to Taylor Swift and watching Impractical Jokers!
Adam is a vital member of the Aford Awards team. He works alongside Steve to help keep production flowing.
Eloise works in our sales office. She has worked for the company for just over a year processing orders, invoices and dealing with customer queries over the phone. In her spare time she likes to travel to exotic locations.
Sublimation Printing Specialist
Vicki controls the sublimation printing side of production. She has been with Aford Awards for over 10 years and has built up a wealth of knowledge within the her time with the company.
Laser Engraving Expert
Jay runs our proofing of laser engraved items. You'll liaise with Jay if you order a laser engraved product, when he proofs your design before finalising.
Steve has brought a huge amount of experience into our dedicated engraving department. He is able to laser, sand blast and rotary engrave and has been engraving for over 20 years.
Field Sales Executive
Mike is our field sales executive and looks after customers all around the UK. Mike has been in the trophy industry for over 30 years so has a wealth of experience. If you would like to see samples of any particular trophies and can’t get to our showroom please give us a call on 01622 738711 and we can arrange for Mike to come and visit you.
Sales & Marketing Manager
Rob heads up our business development, including looking at new business opportunities, increasing sales and also helping with the overall marketing of the business. He also manages our recent aquisition, C&M Trophies in Littlehampton. Outside of Aford Awards, Rob has a passion for playing bass and playing bowls for Kent.
Showroom Assistant / Sales Administrator
Maddie is our Showroom Assistant, she will greet and advise all walk-in customers with their queries. Maddie will also help with processing orders as part of our sales team.
Lorraine is general manager of Aford Awards and helps oversee all processes within the company with a particular focus on HR, finance and health and safety. Lorraine brings a wealth of experience from her previous roles within larger corporations.
Pauline is our accounts administrator. She assists Lorraine in our finance department and never says no to a cup of Coffee!
Website / Sales Administrator
Matt keeps an eye on our website, updating information and adding new products. He will also help with orders and customer queries when needed.
John assists our workshop manager with building and quality checking all of our products. He will also help pack and dispatch customers orders.
John will help the various departments on a day to day basis. He will help the workshop and engraving departments in order to meet our deadlines.
Peter assists our workshop manager with building and quality checking all of our products. He will deputise for our workshop manager when needed.
Holly is a new member of staff. She works in the sales office, processing orders, invoices and dealing with customer emails. Holly has a very bubbly personality and loves to keep fit at the gym.
George started with Aford Awards as an apprentice and since being taken on full time, has become an important member of the engraving team. He will assist our engraving manager with all engraving processes.